Privacy Policy

Last updated: 1st January 2026

datasnuevo SARL ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website datasnuevo.top or use our accounting services.

Data Controller Information

The data controller for your personal information is datasnuevo SARL, a company registered in Luxembourg with registration number B206184. Our registered office is located at Rue Beaumont 16, 4250 Esch-sur-Alzette, Luxembourg. You can contact us at privacy@datasnuevo.top for any privacy-related enquiries.

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our services or contact us. We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Business information (company name, VAT number, business address)
• Financial information necessary for providing accounting services
• Communication records (emails, phone calls, meeting notes)
• Website usage data (IP address, browser information, pages visited)
• Technical information (device type, operating system, browser type)

How We Use Your Information

We use of your data is based on legitimate interests and contractual necessity. We use your personal information for the following purposes:

• Providing accounting and financial services as requested
• Communicating with you about our services and your account
• Processing payments and managing billing
• Complying with legal and regulatory obligations
• Improving our website and services
• Responding to enquiries and providing customer support
• Sending relevant business communications and updates

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: contractual necessity for providing our services, compliance with legal obligations, legitimate interests in operating our business, and your consent where specifically obtained.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our business (under strict confidentiality agreements)
• Professional advisors (lawyers, auditors) bound by professional confidentiality
• Regulatory authorities when required by law
• Tax authorities as required for compliance purposes
• In the event of a business transfer or merger (with appropriate safeguards)

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Client records are typically retained for a minimum of seven years after the end of our business relationship, as required by Luxembourg law. Website usage data is generally retained for up to two years. We will securely delete or anonymise your personal data when it is no longer required.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@datasnuevo.top or +352 23843262. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data is primarily processed within the European Union. If we need to transfer your data outside the EU, we will ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Complaints

If you believe that we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (Commission Nationale pour la Protection des Données - CNPD) or your local data protection authority.